Cookies Policy
Roo Casino operates under a licence issued by the Tobique Gaming Commission, reference number 0000024, and uses encryption to protect player information during account and payment activity.
1. What are cookies?
Cookies are small text files that websites place on your computer, mobile phone, tablet, or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website operate correctly, improve performance, remember preferences, and provide information about how visitors use its pages.
Some cookies are placed by Roo Casino, while others may be placed by service providers that support website functions. These service providers may use cookies or similar technologies to provide security, analytics, content, advertising, payment, identity, or other technical services. The use of these technologies is subject to the relevant provider’s own terms and privacy information where applicable.
Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains on your device can vary according to its purpose and the settings of the website or service that places it.
We may also use technologies that perform a similar function to cookies, including pixels, tags, software development kits, local storage, and device or browser information. In this policy, we refer to these technologies collectively as cookies unless a distinction is needed.
2. How Roo Casino uses cookies
Roo Casino uses cookies for several purposes connected with providing and improving the website. The cookies used may change over time as the website, its features, and supporting services develop. In general, cookies may be used to:
- Keep the website operating and help deliver requested pages and services.
- Support account access, session management, authentication, and security checks.
- Remember information you have entered or choices you have made during a visit.
- Maintain the security and integrity of the website, including detecting suspicious activity and preventing misuse.
- Understand how visitors navigate the website and which pages or features are used.
- Measure website performance, identify technical issues, and help improve usability.
- Remember cookie preferences and other settings that you select.
- Support responsible access controls and age or location-related processes where relevant to the service.
- Deliver content or communications that may be more relevant to your interests, where permitted and where you have provided any required consent.
- Create aggregated reports and statistics about website use without necessarily identifying individual visitors.
Strictly necessary cookies
Strictly necessary cookies are needed for core website functions. They may allow pages to load, help protect accounts and transactions, maintain a secure session, or remember choices that are essential to providing a service you have requested. These cookies cannot usually be switched off through the website’s cookie preference tool. You may be able to block them through your browser, but doing so can prevent parts of the website from working properly.
Performance and analytics cookies
Performance and analytics cookies collect information about how visitors use the website. For example, they may help identify frequently visited pages, navigation difficulties, loading issues, or general patterns of use. The information is generally used in an aggregated or statistical form to improve the website, its content, and its performance. Where required, these cookies will be used only after you have provided the appropriate consent.
Functional preference cookies
Functional cookies help remember choices and settings, such as language, display, or other preferences. They may make future visits more convenient. If you refuse these cookies, some preferences may not be retained and you may need to provide the same information again.
Marketing and advertising cookies
Marketing cookies may be used to understand browsing activity across websites or to help provide advertising and promotional content that is more relevant to a visitor. They may also help measure the effectiveness of campaigns. These cookies are not essential to the basic operation of the website and will be used in accordance with applicable requirements and your choices.
3. Your cookie choices and browser controls
When you first visit the website, you may be shown a cookie notice or preference tool. Where applicable, this tool allows you to accept or refuse non-essential cookies and select the categories you want to allow. Your choices may be saved in a cookie or similar technology so that they can be remembered during later visits.
You can change your preferences at any time by using the available cookie settings link or preference controls on the website. If those controls are not available on a particular page, you can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from specific websites, block third-party cookies, or receive a warning before a cookie is stored.
- Open your browser’s privacy, security, or settings menu.
- Find the controls for cookies, site data, tracking, or similar technologies.
- Choose whether to allow, block, or delete cookies, either generally or for particular websites.
- Close and reopen your browser if necessary, then revisit the website to confirm your selection.
The exact steps differ between browsers and devices, so you should refer to the relevant browser or device instructions for guidance. Blocking or deleting cookies may affect your experience. In particular, you may need to re-enter information, lose saved preferences, or be unable to use account, security, gaming, payment, or other essential functions.
If you use more than one browser or device, you may need to set your preferences separately on each one. Removing cookies does not necessarily remove information that Roo Casino or a service provider has already collected and retained in accordance with its privacy obligations. Cookie preferences also do not replace other choices relating to direct marketing, account communications, or privacy rights.
4. Third-party services, privacy and policy updates
Some website features may rely on third-party services. These providers may use cookies or similar technologies to deliver their services, maintain security, analyse performance, process information, or support other website functions. Roo Casino does not control all third-party technologies or the way an independent provider operates them. You should review the relevant provider’s privacy and cookie information where it is made available.
Cookie information may be associated with technical details such as your device type, browser type, approximate location, IP address, pages viewed, referral source, date and time of access, and interactions with website features. Depending on the cookie and the circumstances, this information may be linked with account or other information. Roo Casino handles personal information in accordance with its Privacy Policy and applicable Australian privacy requirements.
We do not use cookies to remove your responsibility for keeping account details, passwords, devices, and access credentials secure. You should take reasonable steps to protect your device and avoid accessing your account through an unsecured or shared device. If you believe that your account or personal information may have been accessed improperly, use the available account security procedures as soon as possible.
This Cookies Policy may be updated from time to time to reflect changes in technology, website features, service providers, legal requirements, or our practices. When changes are made, the updated version will be published on this page and the effective date may be shown where appropriate. You should review this policy periodically so that you understand how cookies are being used.
If you have a question about this Cookies Policy or wish to raise a privacy concern, please use the contact or support options made available through the Roo Casino website. Please do not include unnecessary sensitive information when making an enquiry. Further information about access, correction, complaints, and the handling of personal information is available in our Privacy Policy.
